List calls

GEThttps://api.norreach.app/v1/calls

The workspace's calls, newest first, with outcome, duration, sentiment and a short summary. Filter by contact, campaign, status or direction.

calls:readOperation id: list_calls

GET/calls

curl -X GET "https://api.norreach.app/v1/calls" \
  -H "Authorization: Bearer $NORREACH_API_KEY"

List calls

{
  "object": "list",
  "data": [
    {
      "id": "8b9c0d1e-2f3a-4b4c-9d5e-6f7a8b9c0d1e",
      "object": "call",
      "contact_id": "7d1c3b2a-5e4f-4a1b-9c8d-0e1f2a3b4c5d",
      "campaign_id": null,
      "enrollment_id": null,
      "direction": "outbound",
      "status": "completed",
      "duration_seconds": 184,
      "sentiment": "positive",
      "summary": "Maja needs two nurses from June; asked for a call back Thursday.",
      "successful": true,
      "started_at": "2026-11-04T09:12:33.120Z",
      "ended_at": "2026-11-04T09:15:37.120Z",
      "created_at": "2026-11-04T09:12:30.000Z"
    }
  ],
  "has_more": false,
  "next_cursor": null
}

Authorizations

Authorizationstringheaderrequired

Bearer authentication: send Authorization: Bearer <key>, with an API key or an OAuth access token. The key needs the scope calls:read. API keys and scopes

Query parameters

limitintegerquery

Page size (1–200, default 50).

cursorstringquery

The next_cursor of the previous page.

contact_idstring (uuid)query

An id (UUID).

campaign_idstring (uuid)query

An id (UUID).

statusstringquery

directionenumquery

One of:outboundinbound

created_afterstring (date-time)query

Response

200application/json— List calls

object"list"required

dataobject[]required

Show child attributes

data[].idstring (uuid)required

An id (UUID).

data[].object"call"required

data[].contact_idstring (uuid) | nullrequired

data[].campaign_idstring (uuid) | nullrequired

data[].enrollment_idstring (uuid) | nullrequired

data[].directionstringrequired

outbound or inbound.

data[].statusstringrequired

initiated, in-progress, completed, no_answer, busy, failed …

data[].duration_secondsnumber | nullrequired

data[].sentimentstring | nullrequired

data[].summarystring | nullrequired

What was said, in a few lines.

data[].successfulboolean | nullrequired

Whether the call reached its goal, when it was judged.

data[].started_atstring | nullrequired

data[].ended_atstring | nullrequired

data[].created_atstring | nullrequired

has_morebooleanrequired

next_cursorstring | nullrequired

Errors

Errors are application/problem+json with a stable code.

Status	Code	Meaning
400	`bad_request`	The request couldn't be read.
400	`unknown_field`	The request has a field this operation doesn't know.
400	`invalid_cursor`	That cursor doesn't belong to this list.
401	`unauthorized`	A valid API key is required.
403	`insufficient_scope`	This API key doesn't have the scope this operation needs.
403	`feature_not_enabled`	The API isn't switched on for this workspace.
429	`rate_limited`	Too many requests. Slow down and try again.
500	`server_error`	Something went wrong on our side.
503	`unavailable`	The API isn't available right now. Try again shortly.

GET/calls

curl -X GET "https://api.norreach.app/v1/calls" \
  -H "Authorization: Bearer $NORREACH_API_KEY"

List calls

{
  "object": "list",
  "data": [
    {
      "id": "8b9c0d1e-2f3a-4b4c-9d5e-6f7a8b9c0d1e",
      "object": "call",
      "contact_id": "7d1c3b2a-5e4f-4a1b-9c8d-0e1f2a3b4c5d",
      "campaign_id": null,
      "enrollment_id": null,
      "direction": "outbound",
      "status": "completed",
      "duration_seconds": 184,
      "sentiment": "positive",
      "summary": "Maja needs two nurses from June; asked for a call back Thursday.",
      "successful": true,
      "started_at": "2026-11-04T09:12:33.120Z",
      "ended_at": "2026-11-04T09:15:37.120Z",
      "created_at": "2026-11-04T09:12:30.000Z"
    }
  ],
  "has_more": false,
  "next_cursor": null
}