Change a card's words

PATCHhttps://api.norreach.app/v1/cards/{id}

Changes the words of a card that hasn't gone out: subject (email cards) and body (an email's body, a message's text, a post's caption, a call's opening, an ad's primary text), and optionally why. A call card keeps its AI disclosure whatever is sent. A card that is running or already ran can't change (409); a card held on a claim changes in the app, where the claim is decided (409).

plans:writeRole must allow: plan.editOperation id: update_plan_card

PATCH/cards/{id}

curl -X PATCH "https://api.norreach.app/v1/cards/{id}" \
  -H "Authorization: Bearer $NORREACH_API_KEY" \
  -H "Idempotency-Key: $(uuidgen)" \
  -H "Content-Type: application/json" \
  -d '{
  "what": {
    "subject": "Winter nurses — ready in 48 hours"
  }
}'

Change a card's words

{
  "id": "5b6c7d8e-9f0a-4b1c-8d2e-3f4a5b6c7d8e",
  "object": "plan_card",
  "plan_id": "6a7b8c9d-0e1f-4a2b-8c3d-4e5f6a7b8c9d",
  "date": "2026-11-12",
  "time_label": "09:30",
  "scheduled_at": null,
  "channel": "email",
  "arc_stage": "awareness",
  "title": "Intro to clinic managers",
  "what": {
    "kind": "email",
    "subject": "Winter nurses — ready in 48 hours",
    "body": "Hi {{first_name}}, …"
  },
  "why": "Clinic managers plan staffing a month ahead.",
  "chain": "Opens feed the follow-up on day 4.",
  "state": "awaiting_approval",
  "conditional": false,
  "cost_class": "free",
  "approved_at": null,
  "hold": "policy",
  "claims": [],
  "outcome": null
}

Authorizations

Authorizationstringheaderrequired

Bearer authentication: send Authorization: Bearer <key>, with an API key or an OAuth access token. The key needs the scope plans:write. API keys and scopes

Path parameters

idstring (uuid)pathrequired

An id (UUID).

Headers

Idempotency-Keystringheader

Any unique string (≤ 255). The same key with the same request returns the first answer for 24 hours.

Body

application/json

whatobjectrequired

Show child attributes

what.subjectstring

Email cards: the subject line.

what.bodystring

The words: an email's body, a message's text, a post's caption, a call's opening, an ad's primary text.

whystring

Response

200application/json— Change a card's words

idstring (uuid)required

An id (UUID).

object"plan_card"required

plan_idstring (uuid)required

An id (UUID).

datestringrequired

time_labelstringrequired

scheduled_atstring | nullrequired

channelstringrequired

arc_stageenumrequired

One of:curiosityawarenessconsiderationproofofferurgencydecision

titlestringrequired

whatobjectrequired

The card's words, by kind: email (subject, body), message (text), post (caption), call (opening), ad (primary …).

whystringrequired

chainstringrequired

stateenumrequired

One of:queuedawaiting_approvalrunningcompletedskippedfailed

conditionalbooleanrequired

Fires on the lead's own behaviour rather than at a set time.

cost_classenumrequired

One of:freelowhighcustomer

approved_atstring | nullrequired

holdenum | nullrequired

Why it waits: policy (your plan's settings), claim (a claim needs checking — decide it in the app), state (the lead's own state).

claimsobject[]required

Show child attributes

claims[].claimstringrequired

claims[].statusenumrequired

One of:flaggedsourced

claims[].sourcestring | nullrequired

outcomeobject | nullrequired

Errors

Errors are application/problem+json with a stable code.

Status	Code	Meaning
400	`bad_request`	The request couldn't be read.
400	`unknown_field`	The request has a field this operation doesn't know.
401	`unauthorized`	A valid API key is required.
403	`insufficient_scope`	This API key doesn't have the scope this operation needs.
403	`feature_not_enabled`	The API isn't switched on for this workspace.
403	`role_forbidden`	The key's creator's role can't do this.
404	`not_found`	That doesn't exist.
409	`idempotency_in_progress`	A request with this Idempotency-Key is still running.
409	`conflict`	That conflicts with the current state.
413	`too_large`	The request body is too large.
422	`validation_failed`	The request has invalid fields.
422	`idempotency_mismatch`	This Idempotency-Key was used with a different request.
429	`rate_limited`	Too many requests. Slow down and try again.
500	`server_error`	Something went wrong on our side.
503	`unavailable`	The API isn't available right now. Try again shortly.

PATCH/cards/{id}

curl -X PATCH "https://api.norreach.app/v1/cards/{id}" \
  -H "Authorization: Bearer $NORREACH_API_KEY" \
  -H "Idempotency-Key: $(uuidgen)" \
  -H "Content-Type: application/json" \
  -d '{
  "what": {
    "subject": "Winter nurses — ready in 48 hours"
  }
}'

Change a card's words

{
  "id": "5b6c7d8e-9f0a-4b1c-8d2e-3f4a5b6c7d8e",
  "object": "plan_card",
  "plan_id": "6a7b8c9d-0e1f-4a2b-8c3d-4e5f6a7b8c9d",
  "date": "2026-11-12",
  "time_label": "09:30",
  "scheduled_at": null,
  "channel": "email",
  "arc_stage": "awareness",
  "title": "Intro to clinic managers",
  "what": {
    "kind": "email",
    "subject": "Winter nurses — ready in 48 hours",
    "body": "Hi {{first_name}}, …"
  },
  "why": "Clinic managers plan staffing a month ahead.",
  "chain": "Opens feed the follow-up on day 4.",
  "state": "awaiting_approval",
  "conditional": false,
  "cost_class": "free",
  "approved_at": null,
  "hold": "policy",
  "claims": [],
  "outcome": null
}