Docs
Plans

One plan card

GEThttps://api.norreach.app/v1/cards/{id}

One card of a plan: its words, why it is there, its state, what holds it and the claims in it that were checked.

plans:readOperation id: get_plan_card
GET/cards/{id}
curl -X GET "https://api.norreach.app/v1/cards/{id}" \
  -H "Authorization: Bearer $NORREACH_API_KEY"
One plan card
{
  "id": "5b6c7d8e-9f0a-4b1c-8d2e-3f4a5b6c7d8e",
  "object": "plan_card",
  "plan_id": "6a7b8c9d-0e1f-4a2b-8c3d-4e5f6a7b8c9d",
  "date": "2026-11-12",
  "time_label": "09:30",
  "scheduled_at": null,
  "channel": "email",
  "arc_stage": "awareness",
  "title": "Intro to clinic managers",
  "what": {
    "kind": "email",
    "subject": "Nurses for the winter",
    "body": "Hi {{first_name}}, …"
  },
  "why": "Clinic managers plan staffing a month ahead.",
  "chain": "Opens feed the follow-up on day 4.",
  "state": "awaiting_approval",
  "conditional": false,
  "cost_class": "free",
  "approved_at": null,
  "hold": "policy",
  "claims": [],
  "outcome": null
}

Authorizations

Authorizationstringheaderrequired

Bearer authentication: send Authorization: Bearer <key>, with an API key or an OAuth access token. The key needs the scope plans:read. API keys and scopes

Path parameters

idstring (uuid)pathrequired

An id (UUID).

Response

200application/json— One plan card

idstring (uuid)required

An id (UUID).

object"plan_card"required
plan_idstring (uuid)required

An id (UUID).

datestringrequired
time_labelstringrequired
scheduled_atstring | nullrequired
channelstringrequired
arc_stageenumrequired
One of:curiosityawarenessconsiderationproofofferurgencydecision
titlestringrequired
whatobjectrequired

The card's words, by kind: email (subject, body), message (text), post (caption), call (opening), ad (primary …).

whystringrequired
chainstringrequired
stateenumrequired
One of:queuedawaiting_approvalrunningcompletedskippedfailed
conditionalbooleanrequired

Fires on the lead's own behaviour rather than at a set time.

cost_classenumrequired
One of:freelowhighcustomer
approved_atstring | nullrequired
holdenum | nullrequired

Why it waits: policy (your plan's settings), claim (a claim needs checking — decide it in the app), state (the lead's own state).

claimsobject[]required
Show child attributes
claims[].claimstringrequired
claims[].statusenumrequired
One of:flaggedsourced
claims[].sourcestring | nullrequired
outcomeobject | nullrequired

Errors

Errors are application/problem+json with a stable code.

StatusCodeMeaning
400bad_requestThe request couldn't be read.
400unknown_fieldThe request has a field this operation doesn't know.
401unauthorizedA valid API key is required.
403insufficient_scopeThis API key doesn't have the scope this operation needs.
403feature_not_enabledThe API isn't switched on for this workspace.
404not_foundThat doesn't exist.
429rate_limitedToo many requests. Slow down and try again.
500server_errorSomething went wrong on our side.
503unavailableThe API isn't available right now. Try again shortly.