Sync WhatsApp templates

POSThttps://api.norreach.app/v1/whatsapp-templates/sync

Reads the workspace's templates and their review states from WhatsApp again (the Sync button of Campaigns › Templates). Every changed review state fires template.status_changed. Owners, admins and managers. dry_run=true changes nothing.

templates:writeRole must allow: channels.templatesSupports dry_runOperation id: sync_whatsapp_templates

POST/whatsapp-templates/sync

curl -X POST "https://api.norreach.app/v1/whatsapp-templates/sync" \
  -H "Authorization: Bearer $NORREACH_API_KEY" \
  -H "Idempotency-Key: $(uuidgen)"

Sync WhatsApp templates

{
  "object": "whatsapp_template_action",
  "action": "sync",
  "dry_run": false,
  "synced": 12,
  "template": null,
  "note": "Templates synced."
}

Authorizations

Authorizationstringheaderrequired

Bearer authentication: send Authorization: Bearer <key>, with an API key or an OAuth access token. The key needs the scope templates:write. API keys and scopes

Query parameters

dry_runbooleanquery

Run every check and return what would happen, changing nothing.

Headers

Idempotency-Keystringheader

Any unique string (≤ 255). The same key with the same request returns the first answer for 24 hours.

Response

200application/json— Sync WhatsApp templates

object"whatsapp_template_action"required

actionenumrequired

One of:submitsync

dry_runbooleanrequired

syncedinteger | nullrequired

templateobject | nullrequired

notestringrequired

Errors

Errors are application/problem+json with a stable code.

Status	Code	Meaning
400	`bad_request`	The request couldn't be read.
400	`unknown_field`	The request has a field this operation doesn't know.
401	`unauthorized`	A valid API key is required.
403	`insufficient_scope`	This API key doesn't have the scope this operation needs.
403	`feature_not_enabled`	The API isn't switched on for this workspace.
403	`role_forbidden`	The key's creator's role can't do this.
409	`idempotency_in_progress`	A request with this Idempotency-Key is still running.
413	`too_large`	The request body is too large.
422	`validation_failed`	The request has invalid fields.
422	`idempotency_mismatch`	This Idempotency-Key was used with a different request.
429	`rate_limited`	Too many requests. Slow down and try again.
500	`server_error`	Something went wrong on our side.
503	`unavailable`	The API isn't available right now. Try again shortly.

POST/whatsapp-templates/sync

curl -X POST "https://api.norreach.app/v1/whatsapp-templates/sync" \
  -H "Authorization: Bearer $NORREACH_API_KEY" \
  -H "Idempotency-Key: $(uuidgen)"

Sync WhatsApp templates

{
  "object": "whatsapp_template_action",
  "action": "sync",
  "dry_run": false,
  "synced": 12,
  "template": null,
  "note": "Templates synced."
}