Docs
Templates

Save a message template

POSThttps://api.norreach.app/v1/templates

Saves an email, SMS or WhatsApp-body template in Campaigns › Templates — your own words (a subject for email). The app's own trimming and limits (name 120, category 60, subject 200, body 100,000 characters). Owners, admins and managers. dry_run=true answers it as it would be saved.

templates:writeRole must allow: channels.templatesSupports dry_runOperation id: create_message_template
POST/templates
curl -X POST "https://api.norreach.app/v1/templates" \
  -H "Authorization: Bearer $NORREACH_API_KEY" \
  -H "Idempotency-Key: $(uuidgen)" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "First touch",
  "channel": "email",
  "category": "Outreach",
  "subject": "Nurses when you need them",
  "body": "Hi {{first_name}}, …"
}'
Save a message template
{
  "id": "1a2b3c4d-5e6f-4a7b-8c9d-0e1f2a3b4c5d",
  "object": "template",
  "kind": "message",
  "name": "First touch",
  "channel": "email",
  "language": null,
  "category": "Outreach",
  "status": null,
  "subject": "Nurses when you need them",
  "body": "Hi {{first_name}}, …",
  "variable_count": null
}

Authorizations

Authorizationstringheaderrequired

Bearer authentication: send Authorization: Bearer <key>, with an API key or an OAuth access token. The key needs the scope templates:write. API keys and scopes

Query parameters

dry_runbooleanquery

Run every check and return what would happen, changing nothing.

Headers

Idempotency-Keystringheader

Any unique string (≤ 255). The same key with the same request returns the first answer for 24 hours.

Body

application/json

namestringrequired
channelenumrequired
One of:emailsmswhatsapp
categorystring
subjectstring | null

Email only.

bodystringrequired

Response

201application/json— Save a message template

idstring (uuid)required

An id (UUID).

object"template"required
kindenumrequired
One of:messagewhatsapp
namestringrequired
channelstringrequired
languagestring | nullrequired
categorystring | nullrequired
statusstring | nullrequired

WhatsApp: the network's review state (only APPROVED templates can be sent).

subjectstring | nullrequired
bodystring | nullrequired
variable_countinteger | nullrequired

Errors

Errors are application/problem+json with a stable code.

StatusCodeMeaning
400bad_requestThe request couldn't be read.
400unknown_fieldThe request has a field this operation doesn't know.
401unauthorizedA valid API key is required.
403insufficient_scopeThis API key doesn't have the scope this operation needs.
403feature_not_enabledThe API isn't switched on for this workspace.
403role_forbiddenThe key's creator's role can't do this.
409idempotency_in_progressA request with this Idempotency-Key is still running.
413too_largeThe request body is too large.
422validation_failedThe request has invalid fields.
422idempotency_mismatchThis Idempotency-Key was used with a different request.
429rate_limitedToo many requests. Slow down and try again.
500server_errorSomething went wrong on our side.
503unavailableThe API isn't available right now. Try again shortly.