Docs
Templates

List WhatsApp templates

GEThttps://api.norreach.app/v1/whatsapp-templates

The workspace's WhatsApp templates as last synced: name, language, category, WhatsApp's review state (status — only APPROVED templates can be sent, POST /messages template), why one was rejected, its quality and its body. Filter by status. POST /whatsapp-templates/sync reads the review states again.

templates:readOperation id: list_whatsapp_templates
GET/whatsapp-templates
curl -X GET "https://api.norreach.app/v1/whatsapp-templates" \
  -H "Authorization: Bearer $NORREACH_API_KEY"
List WhatsApp templates
{
  "object": "list",
  "data": [
    {
      "id": "6f7a8b9c-0d1e-4f2a-9b3c-4d5e6f7a8b9c",
      "object": "whatsapp_template",
      "name": "follow_up",
      "language": "sv",
      "category": "MARKETING",
      "status": "APPROVED",
      "rejection_reason": null,
      "quality_score": "GREEN",
      "body": "Hej {{1}}, har du tid för ett samtal?",
      "variable_count": 1,
      "synced_at": "2026-11-05T08:00:00.000Z"
    }
  ],
  "has_more": false,
  "next_cursor": null
}

Authorizations

Authorizationstringheaderrequired

Bearer authentication: send Authorization: Bearer <key>, with an API key or an OAuth access token. The key needs the scope templates:read. API keys and scopes

Query parameters

statusstringquery

Response

200application/json— List WhatsApp templates

object"list"required
dataobject[]required
Show child attributes
data[].idstring (uuid)required

An id (UUID).

data[].object"whatsapp_template"required
data[].namestringrequired
data[].languagestringrequired
data[].categorystring | nullrequired
data[].statusstring | nullrequired

WhatsApp's review state: PENDING, APPROVED, REJECTED, PAUSED, DISABLED … — only APPROVED templates can be sent.

data[].rejection_reasonstring | nullrequired
data[].quality_scorestring | nullrequired
data[].bodystring | nullrequired
data[].variable_countinteger | nullrequired
data[].synced_atstring | nullrequired
has_morebooleanrequired
next_cursorstring | nullrequired

Errors

Errors are application/problem+json with a stable code.

StatusCodeMeaning
400bad_requestThe request couldn't be read.
400unknown_fieldThe request has a field this operation doesn't know.
401unauthorizedA valid API key is required.
403insufficient_scopeThis API key doesn't have the scope this operation needs.
403feature_not_enabledThe API isn't switched on for this workspace.
429rate_limitedToo many requests. Slow down and try again.
500server_errorSomething went wrong on our side.
503unavailableThe API isn't available right now. Try again shortly.