List conversations

GEThttps://api.norreach.app/v1/threads

The inbox's conversations, most recent activity first. Filter by channel, unread, contact_id or campaign_id (contacts enrolled in that campaign).

inbox:readOperation id: list_threads

GET/threads

curl -X GET "https://api.norreach.app/v1/threads" \
  -H "Authorization: Bearer $NORREACH_API_KEY"

List conversations

{
  "object": "list",
  "data": [
    {
      "id": "3c4d5e6f-7a8b-4c9d-8e0f-1a2b3c4d5e6f",
      "object": "thread",
      "channel": "email",
      "subject": "Nurses for the summer",
      "status": "open",
      "unread": true,
      "contact": {
        "id": "7d1c3b2a-5e4f-4a1b-9c8d-0e1f2a3b4c5d",
        "name": "Maja Lind",
        "email": "maja.lind@example.com",
        "phone": "+46701234567",
        "company": "Example Care AB"
      },
      "last_message_at": "2026-11-04T09:12:33.120Z",
      "last_inbound_at": "2026-11-04T09:12:33.120Z",
      "created_at": "2026-11-01T08:00:00.000Z"
    }
  ],
  "has_more": false,
  "next_cursor": null
}

Authorizations

Authorizationstringheaderrequired

Bearer authentication: send Authorization: Bearer <key>, with an API key or an OAuth access token. The key needs the scope inbox:read. API keys and scopes

Query parameters

limitintegerquery

Page size (1–200, default 50).

cursorstringquery

The next_cursor of the previous page.

channelenumquery

One of:emailsmswhatsapplinkedin

unreadenumquery

One of:truefalse

contact_idstring (uuid)query

An id (UUID).

campaign_idstring (uuid)query

An id (UUID).

statusenumquery

One of:openclosed

Response

200application/json— List conversations

object"list"required

dataobject[]required

Show child attributes

data[].idstring (uuid)required

An id (UUID).

data[].object"thread"required

data[].channelstring | nullrequired

email, sms, whatsapp or linkedin.

data[].subjectstring | nullrequired

data[].statusstringrequired

data[].unreadbooleanrequired

data[].contactobject | nullrequired

data[].last_message_atstring | nullrequired

data[].last_inbound_atstring | nullrequired

When the contact last wrote (WhatsApp's 24-hour window counts from here).

data[].created_atstring | nullrequired

has_morebooleanrequired

next_cursorstring | nullrequired

Errors

Errors are application/problem+json with a stable code.

Status	Code	Meaning
400	`bad_request`	The request couldn't be read.
400	`unknown_field`	The request has a field this operation doesn't know.
400	`invalid_cursor`	That cursor doesn't belong to this list.
401	`unauthorized`	A valid API key is required.
403	`insufficient_scope`	This API key doesn't have the scope this operation needs.
403	`feature_not_enabled`	The API isn't switched on for this workspace.
404	`not_found`	That doesn't exist.
429	`rate_limited`	Too many requests. Slow down and try again.
500	`server_error`	Something went wrong on our side.
503	`unavailable`	The API isn't available right now. Try again shortly.

GET/threads

curl -X GET "https://api.norreach.app/v1/threads" \
  -H "Authorization: Bearer $NORREACH_API_KEY"

List conversations

{
  "object": "list",
  "data": [
    {
      "id": "3c4d5e6f-7a8b-4c9d-8e0f-1a2b3c4d5e6f",
      "object": "thread",
      "channel": "email",
      "subject": "Nurses for the summer",
      "status": "open",
      "unread": true,
      "contact": {
        "id": "7d1c3b2a-5e4f-4a1b-9c8d-0e1f2a3b4c5d",
        "name": "Maja Lind",
        "email": "maja.lind@example.com",
        "phone": "+46701234567",
        "company": "Example Care AB"
      },
      "last_message_at": "2026-11-04T09:12:33.120Z",
      "last_inbound_at": "2026-11-04T09:12:33.120Z",
      "created_at": "2026-11-01T08:00:00.000Z"
    }
  ],
  "has_more": false,
  "next_cursor": null
}