A conversation's messages

GEThttps://api.norreach.app/v1/threads/{id}/messages

The messages of a conversation, oldest first, a page at a time. An outbound message that didn't go out has status failed and the reason in failure.

inbox:readOperation id: list_thread_messages

GET/threads/{id}/messages

curl -X GET "https://api.norreach.app/v1/threads/{id}/messages" \
  -H "Authorization: Bearer $NORREACH_API_KEY"

A conversation's messages

{
  "object": "list",
  "data": [
    {
      "id": "4d5e6f7a-8b9c-4d0e-9f1a-2b3c4d5e6f7a",
      "object": "message",
      "thread_id": "3c4d5e6f-7a8b-4c9d-8e0f-1a2b3c4d5e6f",
      "contact_id": "7d1c3b2a-5e4f-4a1b-9c8d-0e1f2a3b4c5d",
      "channel": "email",
      "direction": "inbound",
      "status": "received",
      "body": "Sounds good — can we talk Thursday?",
      "source": null,
      "campaign_id": null,
      "failure": null,
      "opened_at": null,
      "clicked_at": null,
      "bounced_at": null,
      "created_at": "2026-11-04T09:12:33.120Z"
    }
  ],
  "has_more": false,
  "next_cursor": null
}

Authorizations

Authorizationstringheaderrequired

Bearer authentication: send Authorization: Bearer <key>, with an API key or an OAuth access token. The key needs the scope inbox:read. API keys and scopes

Path parameters

idstring (uuid)pathrequired

An id (UUID).

Query parameters

limitintegerquery

Page size (1–200, default 50).

cursorstringquery

The next_cursor of the previous page.

Response

200application/json— A conversation's messages

object"list"required

dataobject[]required

Show child attributes

data[].idstring (uuid)required

An id (UUID).

data[].object"message"required

data[].thread_idstring (uuid) | nullrequired

data[].contact_idstring (uuid) | nullrequired

data[].channelstring | nullrequired

data[].directionenumrequired

One of:inboundoutbound

data[].statusstringrequired

queued, sending, sent, delivered, read, failed, bounced … (inbound: received).

data[].bodystring | nullrequired

data[].sourcestring | nullrequired

What wrote it: api, automation, a campaign step (null) …

data[].campaign_idstring (uuid) | nullrequired

data[].failurestring | nullrequired

Why it didn't go out (status failed), in customer words.

data[].opened_atstring | nullrequired

data[].clicked_atstring | nullrequired

data[].bounced_atstring | nullrequired

data[].created_atstring | nullrequired

has_morebooleanrequired

next_cursorstring | nullrequired

Errors

Errors are application/problem+json with a stable code.

Status	Code	Meaning
400	`bad_request`	The request couldn't be read.
400	`unknown_field`	The request has a field this operation doesn't know.
400	`invalid_cursor`	That cursor doesn't belong to this list.
401	`unauthorized`	A valid API key is required.
403	`insufficient_scope`	This API key doesn't have the scope this operation needs.
403	`feature_not_enabled`	The API isn't switched on for this workspace.
404	`not_found`	That doesn't exist.
429	`rate_limited`	Too many requests. Slow down and try again.
500	`server_error`	Something went wrong on our side.
503	`unavailable`	The API isn't available right now. Try again shortly.

GET/threads/{id}/messages

curl -X GET "https://api.norreach.app/v1/threads/{id}/messages" \
  -H "Authorization: Bearer $NORREACH_API_KEY"

A conversation's messages

{
  "object": "list",
  "data": [
    {
      "id": "4d5e6f7a-8b9c-4d0e-9f1a-2b3c4d5e6f7a",
      "object": "message",
      "thread_id": "3c4d5e6f-7a8b-4c9d-8e0f-1a2b3c4d5e6f",
      "contact_id": "7d1c3b2a-5e4f-4a1b-9c8d-0e1f2a3b4c5d",
      "channel": "email",
      "direction": "inbound",
      "status": "received",
      "body": "Sounds good — can we talk Thursday?",
      "source": null,
      "campaign_id": null,
      "failure": null,
      "opened_at": null,
      "clicked_at": null,
      "bounced_at": null,
      "created_at": "2026-11-04T09:12:33.120Z"
    }
  ],
  "has_more": false,
  "next_cursor": null
}