One conversation

GEThttps://api.norreach.app/v1/threads/{id}

A conversation with its contact.

inbox:readOperation id: get_thread

GET/threads/{id}

curl -X GET "https://api.norreach.app/v1/threads/{id}" \
  -H "Authorization: Bearer $NORREACH_API_KEY"

One conversation

{
  "id": "3c4d5e6f-7a8b-4c9d-8e0f-1a2b3c4d5e6f",
  "object": "thread",
  "channel": "email",
  "subject": "Nurses for the summer",
  "status": "open",
  "unread": true,
  "contact": {
    "id": "7d1c3b2a-5e4f-4a1b-9c8d-0e1f2a3b4c5d",
    "name": "Maja Lind",
    "email": "maja.lind@example.com",
    "phone": "+46701234567",
    "company": "Example Care AB"
  },
  "last_message_at": "2026-11-04T09:12:33.120Z",
  "last_inbound_at": "2026-11-04T09:12:33.120Z",
  "created_at": "2026-11-01T08:00:00.000Z"
}

Authorizations

Authorizationstringheaderrequired

Bearer authentication: send Authorization: Bearer <key>, with an API key or an OAuth access token. The key needs the scope inbox:read. API keys and scopes

Path parameters

idstring (uuid)pathrequired

An id (UUID).

Response

200application/json— One conversation

idstring (uuid)required

An id (UUID).

object"thread"required

channelstring | nullrequired

email, sms, whatsapp or linkedin.

subjectstring | nullrequired

statusstringrequired

unreadbooleanrequired

contactobject | nullrequired

last_message_atstring | nullrequired

last_inbound_atstring | nullrequired

When the contact last wrote (WhatsApp's 24-hour window counts from here).

created_atstring | nullrequired

Errors

Errors are application/problem+json with a stable code.

Status	Code	Meaning
400	`bad_request`	The request couldn't be read.
400	`unknown_field`	The request has a field this operation doesn't know.
401	`unauthorized`	A valid API key is required.
403	`insufficient_scope`	This API key doesn't have the scope this operation needs.
403	`feature_not_enabled`	The API isn't switched on for this workspace.
404	`not_found`	That doesn't exist.
429	`rate_limited`	Too many requests. Slow down and try again.
500	`server_error`	Something went wrong on our side.
503	`unavailable`	The API isn't available right now. Try again shortly.

GET/threads/{id}

curl -X GET "https://api.norreach.app/v1/threads/{id}" \
  -H "Authorization: Bearer $NORREACH_API_KEY"

One conversation

{
  "id": "3c4d5e6f-7a8b-4c9d-8e0f-1a2b3c4d5e6f",
  "object": "thread",
  "channel": "email",
  "subject": "Nurses for the summer",
  "status": "open",
  "unread": true,
  "contact": {
    "id": "7d1c3b2a-5e4f-4a1b-9c8d-0e1f2a3b4c5d",
    "name": "Maja Lind",
    "email": "maja.lind@example.com",
    "phone": "+46701234567",
    "company": "Example Care AB"
  },
  "last_message_at": "2026-11-04T09:12:33.120Z",
  "last_inbound_at": "2026-11-04T09:12:33.120Z",
  "created_at": "2026-11-01T08:00:00.000Z"
}