Docs
Approvals

List what waits for approval

GEThttps://api.norreach.app/v1/approvals

Everything in the workspace waiting for a person's yes — held messages and calls, plan cards, meetings to confirm, ad launches, landing pages — most urgent first, exactly as the Approvals page ranks it. Narrow it with tab or kind. The queue is a ranked snapshot, not a paged list: has_more says items beyond limit exist.

approvals:readOperation id: list_approvals
GET/approvals
curl -X GET "https://api.norreach.app/v1/approvals" \
  -H "Authorization: Bearer $NORREACH_API_KEY"
List what waits for approval
{
  "object": "list",
  "data": [
    {
      "key": "plan_card:5b6c7d8e-9f0a-4b1c-8d2e-3f4a5b6c7d8e",
      "object": "approval",
      "kind": "plan_card",
      "tab": "messages",
      "title": "Follow-up email to Anna Lindqvist",
      "why": "Your plan asks before it sends follow-ups.",
      "source_label": "Spring staffing plan",
      "contact": {
        "id": "7d1c3b2a-5e4f-4a1b-9c8d-0e1f2a3b4c5d",
        "name": "Anna Lindqvist",
        "company": "Example Care AB"
      },
      "preview": {
        "kind": "email",
        "to": "Anna Lindqvist",
        "subject": "Nurses for the summer",
        "body": "Hi Anna, …"
      },
      "waiting_since": "2026-11-04T09:12:33.120Z",
      "goes_out_at": "2026-11-05T08:30:00.000Z",
      "auto": false,
      "count": 1,
      "risk": "safe",
      "can": {
        "approve": true,
        "skip": true,
        "redraft": true,
        "edit": "words",
        "web_only": null
      }
    }
  ],
  "has_more": false,
  "next_cursor": null
}

Authorizations

Authorizationstringheaderrequired

Bearer authentication: send Authorization: Bearer <key>, with an API key or an OAuth access token. The key needs the scope approvals:read. API keys and scopes

Query parameters

tabenumquery
One of:messagescallspostsadsmeetings
kindenumquery
One of:run_gatesequence_sendrule_sendauto_replyplan_cardmeetingad_launchlanding_pageapi_callapi_messagenumber_buy
limitintegerquery

Response

200application/json— List what waits for approval

object"list"required
dataobject[]required
Show child attributes
data[].keystringrequired

An approval key, e.g. plan_card:<uuid>, meeting:<uuid>, rule_send:<uuid> (URL-encode the colon in paths).

data[].object"approval"required
data[].kindenumrequired

What is waiting. api_call / api_message were requested through this API.

One of:run_gatesequence_sendrule_sendauto_replyplan_cardmeetingad_launchlanding_pageapi_callapi_messagenumber_buy
data[].tabenumrequired
One of:messagescallspostsadsmeetings
data[].titlestringrequired

Customer words, e.g. “Follow-up email to Anna Lindqvist”.

data[].whystringrequired

Why it waits: the rule, the hold, the booking source.

data[].source_labelstringrequired

Where it came from (a campaign, the plan, an automation, the API).

data[].contactobject | nullrequired
data[].previewobjectrequired

What would go out: an email, a message, a call, a post, an ad, a meeting, a page.

Show child attributes
data[].preview.kindstringrequired
data[].waiting_sincestringrequired

RFC 3339 UTC timestamp with milliseconds.

data[].goes_out_atstring | nullrequired

When it goes out once approved (or by itself, when auto).

data[].autobooleanrequired

It goes out at goes_out_at by itself unless someone stops it.

data[].countintegerrequired

How many people or rows the item stands for (a batch).

data[].riskenumrequired
One of:safemoneyvoiceexternalunverified_claim
data[].canobjectrequired
Show child attributes
data[].can.approvebooleanrequired
data[].can.skipbooleanrequired
data[].can.redraftbooleanrequired

“Change it in words” works on it.

data[].can.editenum | nullrequired

What edits an approval may carry.

data[].can.web_onlystring | nullrequired

Set when it can only be decided in the app (e.g. a claim to check).

has_morebooleanrequired
next_cursorstring | nullrequired

Errors

Errors are application/problem+json with a stable code.

StatusCodeMeaning
400bad_requestThe request couldn't be read.
400unknown_fieldThe request has a field this operation doesn't know.
401unauthorizedA valid API key is required.
403insufficient_scopeThis API key doesn't have the scope this operation needs.
403feature_not_enabledThe API isn't switched on for this workspace.
429rate_limitedToo many requests. Slow down and try again.
500server_errorSomething went wrong on our side.
503unavailableThe API isn't available right now. Try again shortly.