Erase a contact

DELETEhttps://api.norreach.app/v1/contacts/{id}

Erases the person: the contact, their conversations, messages, timeline, form submissions and ad leads are deleted, and their details are cleared from calls, meetings and deals. Only a fingerprint of their email and phone is kept as a do-not-contact entry, so they are never contacted again — even if they are added again later. This can't be undone. Use dry_run=true to see what would go.

⚠ contacts:deleteRole must allow: settings.complianceSupports dry_runOperation id: erase_contact

DELETE/contacts/{id}

curl -X DELETE "https://api.norreach.app/v1/contacts/{id}" \
  -H "Authorization: Bearer $NORREACH_API_KEY" \
  -H "Idempotency-Key: $(uuidgen)"

Erase a contact

{
  "object": "erasure",
  "contact_id": "7d1c3b2a-5e4f-4a1b-9c8d-0e1f2a3b4c5d",
  "erased": true,
  "do_not_contact_kept": [
    "email",
    "phone"
  ],
  "removed": {
    "contact": 1,
    "messages": 6,
    "threads": 2,
    "linkedin_tasks": 0,
    "events": 14,
    "lp_submissions": 1,
    "meta_leads": 0,
    "calls": 1,
    "meetings": 1,
    "plan_prospects": 0,
    "deals": 0,
    "suppression_replaced": 0
  }
}

Authorizations

Authorizationstringheaderrequired

Bearer authentication: send Authorization: Bearer <key>, with an API key or an OAuth access token. The key needs the scope contacts:delete. API keys and scopes

Path parameters

idstring (uuid)pathrequired

An id (UUID).

Query parameters

dry_runbooleanquery

Run every check and return what would happen, changing nothing.

Headers

Idempotency-Keystringheader

Any unique string (≤ 255). The same key with the same request returns the first answer for 24 hours.

Response

200application/json— Erase a contact

object"erasure"required

contact_idstring (uuid)required

An id (UUID).

erasedbooleanrequired

false on a dry run.

do_not_contact_keptenum[]required

Which fingerprints were kept so the person is never contacted again.

removedobjectrequired

What was removed or cleared, by kind.

Errors

Errors are application/problem+json with a stable code.

Status	Code	Meaning
400	`bad_request`	The request couldn't be read.
400	`unknown_field`	The request has a field this operation doesn't know.
401	`unauthorized`	A valid API key is required.
403	`insufficient_scope`	This API key doesn't have the scope this operation needs.
403	`feature_not_enabled`	The API isn't switched on for this workspace.
403	`role_forbidden`	The key's creator's role can't do this.
404	`not_found`	That doesn't exist.
409	`idempotency_in_progress`	A request with this Idempotency-Key is still running.
413	`too_large`	The request body is too large.
422	`validation_failed`	The request has invalid fields.
422	`idempotency_mismatch`	This Idempotency-Key was used with a different request.
429	`rate_limited`	Too many requests. Slow down and try again.
500	`server_error`	Something went wrong on our side.
503	`unavailable`	The API isn't available right now. Try again shortly.

DELETE/contacts/{id}

curl -X DELETE "https://api.norreach.app/v1/contacts/{id}" \
  -H "Authorization: Bearer $NORREACH_API_KEY" \
  -H "Idempotency-Key: $(uuidgen)"

Erase a contact

{
  "object": "erasure",
  "contact_id": "7d1c3b2a-5e4f-4a1b-9c8d-0e1f2a3b4c5d",
  "erased": true,
  "do_not_contact_kept": [
    "email",
    "phone"
  ],
  "removed": {
    "contact": 1,
    "messages": 6,
    "threads": 2,
    "linkedin_tasks": 0,
    "events": 14,
    "lp_submissions": 1,
    "meta_leads": 0,
    "calls": 1,
    "meetings": 1,
    "plan_prospects": 0,
    "deals": 0,
    "suppression_replaced": 0
  }
}